You can be confident that the holidays you book with Kuoni are fully protected. Kuoni is part of DER Touristik, the travel division of REWE (a large food retail business, one of the largest and most successful in Europe), therefore they are supported by a large, stable and financially strong international group.
Every vacation package we sell is protected by ATOL. They do not sell flights and hotels separately, so all vacations we sell are automatically covered. This means that you will never be stranded or lose your money. They are also members of ABTA, the leading travel industry association, and they fully abide by its code of conduct.
They know these are uncertain times at the moment, but we are here to assure you that you can still book a vacation to wait. Although they still don’t know when the coronavirus crisis will pass, they are used to facing challenging situations.
If your vacation plans change, your personal travel expert will work with you to make the changes you need, whether it’s changing your travel dates or even choosing a different destination. They have long-standing relationships with hotels, airlines and local agents around the world, and they will work closely with them to provide you with the flexibility you expect from us.
We are not tied to establish airlines and schedules. If you tell them the dates that fit your life, they will give you the option to choose an airline and create a vacation as individual as you are.
They offer hotels, room types with additional extras, including islands in the Maldives, exclusively for Kuoni guests in the UK.
Unlike other travel companies, most of their guided tours have entrance fees and experiences included in the price.